Account Deletion

Account Deletion Request

ION App - Data Deletion

We value your privacy and are committed to providing you with full control over your personal data. If you wish to request the deletion of your account and associated data from our systems, you can follow the steps outlined below.

Steps to Request Account Deletion:

  1. Send Account Deletion Request: To initiate the account deletion process, please email Please submit your account deletion request.

  2. Verification: After submitting the account deletion request, we will verify your identity to ensure the security of your data. This is done to prevent unauthorized access to your account and to safeguard your privacy.

  3. Confirmation Email: Once your request is processed, you will receive a confirmation email to the registered email address associated with your account. This email will inform you about the successful deletion of your account and any data associated with it.

Types of Data Deleted or Kept:

  • Deleted Data: Upon account deletion, the following data associated with your account will be permanently deleted from our systems:

    • User Profile Information
    • Personal Preferences
    • App Usage History
  • Kept Data: Certain data may be retained for legitimate business purposes, such as legal compliance, prevention of fraud, and ensuring the security of our services. However, all personal data that identifies you as an individual will be removed.

Data Retention Period:

We will retain your data for as long as it is necessary to fulfill the purposes outlined in our Privacy Policy. The retention period may vary depending on the type of data and legal obligations.

Contact Us:

If you have any questions or concerns regarding the deletion of your account and associated data, please feel free to reach out to our support team at We are here to assist you with any queries you may have.